Privacy Policy

This Privacy Policy describes how Jet's Pizza ("we," "us," "our," or the "Company") collects, uses, discloses, and safeguards your personal information when you visit our website tasty-jetspizza.rest, place an order, use our services, or otherwise interact with us. Please read this policy carefully. By using our website or services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy complies with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Children's Online Privacy Protection Act (COPPA), and the Federal Trade Commission Act (FTC Act), among others.

1. About Us

Jet's Pizza operates as a food service business providing pizza and related food products to customers across the United States through our website and other channels.

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us using the details provided above or as outlined in the Contact Us section at the end of this document.

2. Scope of This Policy

This Privacy Policy applies to all personal information we collect through:

• Our website at tasty-jetspizza.rest
• Our online ordering system and food delivery services
• Email correspondence, customer support interactions, and surveys
• Promotional campaigns, loyalty programs, and contests
• Any other digital or physical touchpoints where we collect personal data

This policy does not apply to third-party websites, services, or applications that may be linked from our website. We encourage you to review the privacy policies of any third-party platforms you visit.

3. Information We Collect

We collect various types of information in connection with your use of our website and services. The categories of personal information we may collect include:

3.1 Personal Identification Information

When you create an account, place an order, subscribe to our newsletter, or contact us, we may collect:

• Full name — to identify you and personalize your experience
• Email address — for order confirmations, account management, and marketing communications
• Phone number — for delivery coordination and customer support
• Delivery address and billing address — to fulfill your food orders
• Date of birth — to verify age eligibility for certain promotions
• Username and password — for account authentication and security

3.2 Payment and Financial Information

When you place an order on our website, we collect payment-related information, including:

• Credit card or debit card details (card number, expiration date, CVV)
• Digital wallet information (e.g., PayPal, Apple Pay, Google Pay)
• Billing address associated with your payment method
• Transaction history and order amounts

3.3 Order and Transaction Data

We maintain records of the orders you place with us, including:

• Menu items selected and order preferences (e.g., toppings, crusts, special instructions)
• Order timestamps, frequency, and delivery locations
• Order history, including past and recurring orders
• Promotional codes, discounts, or loyalty points applied
• Refund requests and complaint records

3.4 Usage and Technical Data

When you visit our website, we automatically collect certain technical information, including:

• IP address — for security, fraud prevention, and geographic analytics
• Browser type and version — to optimize website compatibility
• Operating system — for technical troubleshooting and optimization
• Device type and identifiers — including mobile device IDs and hardware model information
• Pages visited and time spent — to understand how users navigate our website
• Referring URLs — to understand how users find our website
• Click patterns and search queries — to improve website functionality and content
• Session data and access logs — for security monitoring and performance analysis

3.5 Cookie and Tracking Data

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your interactions with our website. Please refer to Section 8 – Cookie Usage of this policy for detailed information about how we use cookies and your choices regarding them.

3.6 Communications Data

When you contact us through email, live chat, phone, or any other channel, we may collect:

• The content of your messages and correspondence
• Your contact details provided during the interaction
• Records of complaints, feedback, and dispute resolutions
• Recordings of phone calls (where permitted by law and with prior notice)

3.7 Marketing and Preference Data

We may collect information about your marketing preferences, including:

• Your subscription status for our newsletters and promotional emails
• Your food preferences and dietary restrictions (if provided voluntarily)
• Responses to surveys, questionnaires, and feedback forms
• Contest entries and participation records

3.8 Information From Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms (if you log in using a social media account)
• Food delivery aggregator platforms (e.g., DoorDash, Grubhub, Uber Eats)
• Analytics providers and advertising partners
• Fraud prevention and identity verification services

4. How We Use Your Information

We use the personal information we collect for a variety of purposes, all of which are grounded in legitimate business interests, contract fulfillment, legal obligations, or your consent. Specifically, we use your information for the following purposes:

4.1 Order Processing and Service Delivery

• Processing and fulfilling your food orders, including preparation, packaging, and delivery coordination
• Sending order confirmation, preparation status updates, and delivery notifications
• Processing payments and managing refunds or adjustments
• Communicating with delivery partners to facilitate timely food delivery
• Handling returns, complaints, or disputes related to your orders

4.2 Account Management

• Creating and managing your customer account on our website
• Enabling you to save your preferences, delivery addresses, and payment methods for faster checkout
• Providing access to your order history and loyalty program points
• Sending account-related notices, such as security alerts or password resets

4.3 Customer Support

• Responding to your inquiries, complaints, and requests in a timely manner
• Troubleshooting technical issues with our website or ordering system
• Maintaining records of your interactions for quality assurance and training purposes

4.4 Marketing and Promotions

• Sending you promotional emails, special offers, and news about Jet's Pizza (with your consent or as permitted by law)
• Personalizing your experience on our website based on your past orders and preferences
• Administering contests, giveaways, and loyalty programs
• Displaying targeted advertisements on third-party platforms based on your interests

4.5 Analytics and Website Improvement

• Analyzing website traffic, usage patterns, and user behavior to improve our services
• Conducting A/B testing and user experience research
• Identifying and fixing technical errors or performance issues
• Developing new features, menu items, and services based on customer data

4.6 Legal Compliance and Safety

• Complying with applicable federal and state laws, regulations, and legal processes
• Responding to lawful requests from law enforcement or government authorities
• Preventing fraud, unauthorized access, and other illegal activities
• Enforcing our Terms of Service and other applicable agreements
• Protecting the rights, property, and safety of Jet's Pizza, our customers, and the public

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your information in the following circumstances:

5.1 Service Providers and Business Partners

We work with trusted third-party service providers who assist us in operating our business. These providers may access your personal information only as necessary to perform their functions and are contractually obligated to protect your data. They include:

• Payment processors — to securely handle financial transactions
• Delivery partners — to fulfill food delivery orders to your address
• Cloud hosting providers — to store and process data on our behalf
• Email marketing platforms — to manage and send promotional communications
• Analytics providers — such as Google Analytics, to help us understand website usage
• Customer support platforms — to manage customer inquiries and support tickets
• Fraud detection services — to identify and prevent fraudulent transactions

5.2 Food Delivery Aggregators

If you place an order through a third-party food delivery platform (such as DoorDash, Grubhub, or Uber Eats), that platform's own privacy policy governs the data they collect. We may receive order-related data from these platforms to fulfill your request.

5.3 Legal Obligations and Law Enforcement

We may disclose your personal information if required to do so by law or in response to valid legal processes, including:

• Court orders, subpoenas, or other legal process
• Requests from regulatory bodies, government agencies, or law enforcement authorities
• Situations where disclosure is necessary to protect national security or public safety

5.4 Business Transfers

In the event of a merger, acquisition, sale of assets, restructuring, or bankruptcy, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via email or a prominent notice on our website before your data becomes subject to a different privacy policy.

5.5 Protection of Rights

We may share your information when we believe disclosure is necessary to enforce our Terms of Service, investigate suspected fraud or illegal activity, or protect the rights and safety of Jet's Pizza, our employees, customers, or others.

5.6 With Your Consent

In cases not described above, we will share your personal information only with your explicit consent.

6. Data Security

We take the security of your personal information seriously and implement a variety of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, use, alteration, or destruction.

6.1 Technical Measures

• SSL/TLS Encryption: All data transmitted between your browser and our website is encrypted using Secure Socket Layer (SSL) / Transport Layer Security (TLS) technology.
• Firewall Protection: Our servers are protected by enterprise-grade firewalls to prevent unauthorized access.
• Intrusion Detection Systems: We monitor our systems for suspicious activity and unauthorized access attempts.
• Data Encryption at Rest: Sensitive data stored in our databases is encrypted to prevent unauthorized access in the event of a breach.
• PCI-DSS Compliance: Payment processing systems comply with the Payment Card Industry Data Security Standard.

6.2 Administrative Measures

• Access to personal data is restricted to employees and contractors who need it to perform their job functions.
• All staff members who handle personal data receive regular training on data protection and privacy best practices.
• We conduct periodic security assessments and vulnerability testing.
• Data processors and third-party service providers are vetted and required to maintain appropriate security standards.

6.3 Incident Response

In the event of a data breach that affects your personal information, we will notify you and applicable regulatory authorities as required by law, including applicable state data breach notification laws. We will provide information about the nature of the breach, the data affected, and the steps we are taking to address it.

7. Your Privacy Rights

Depending on your state of residence, you may have various rights regarding your personal information under applicable U.S. laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and other state privacy laws. We honor these rights for all users across the United States to the extent required by law.

7.1 Right to Know and Access

You have the right to request information about the personal data we have collected about you, including:

• The categories and specific pieces of personal information we have collected
• The categories of sources from which your data was collected
• The business or commercial purposes for collecting your data
• The categories of third parties with whom we share your data

7.2 Right to Correct

You have the right to request correction of inaccurate personal information we hold about you. You may update most of your account information directly through your account settings on our website, or by contacting us.

7.3 Right to Delete

You have the right to request the deletion of your personal information, subject to certain exceptions permitted by law, such as information we need to retain to complete transactions, comply with legal obligations, or detect and prevent fraud.

7.4 Right to Data Portability

You may request a copy of your personal information in a structured, commonly used, and machine-readable format, to the extent technically feasible and required by applicable law.

7.5 Right to Opt Out of Sale or Sharing

Under the CCPA/CPRA, California residents have the right to opt out of the "sale" or "sharing" of their personal information. While we do not sell your personal information in the traditional sense, certain advertising activities (such as sharing data with advertising networks) may be considered "sharing" under California law. California residents may exercise this right by contacting us at [email protected].

7.6 Right to Limit Use of Sensitive Personal Information

Under the CPRA, California residents have the right to limit the use and disclosure of sensitive personal information to only that which is necessary to perform the services requested. We only use sensitive personal information (such as payment card information) for the purposes for which it was collected.

7.7 Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. This means we will not deny you services, charge you different prices, or provide you with a lower quality of service because you exercised your rights under applicable privacy laws.

7.8 Right to Opt Out of Marketing

You may opt out of receiving marketing communications from us at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Adjusting your account notification preferences
• Contacting us at [email protected]

7.9 How to Submit a Privacy Rights Request

To exercise any of the rights described above, please submit a verifiable request by:

• Emailing us at [email protected] with the subject line "Privacy Rights Request"
• Including your full name, email address associated with your account, and a description of your request

We will respond to verifiable consumer requests within 45 days. If we require additional time (up to 90 days total), we will notify you of the extension within the initial 45-day period. We may need to verify your identity before processing your request to prevent unauthorized disclosure.

You may designate an authorized agent to submit a request on your behalf. The authorized agent must provide written authorization signed by you, and we may require you to verify your identity directly.

8. Cookie Usage

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website performance, and deliver targeted advertising. A cookie is a small text file that is stored on your device when you visit a website.

8.1 Types of Cookies We Use

8.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling certain cookies may affect the functionality of our website and your ability to place orders. For more information about managing cookies, visit www.allaboutcookies.org.

For detailed information about the specific cookies we use, their purposes, and how to opt out, please refer to our full Cookie Policy available on our website.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When your personal information is no longer needed, we will securely delete, anonymize, or aggregate it so that it can no longer be associated with you as an individual.

10. Children's Privacy

Our website and services are intended for individuals who are 18 years of age or older. We do not knowingly collect, use, or disclose personal information from children under the age of 13 without verifiable parental consent, in compliance with the Children's Online Privacy Protection Act (COPPA).

If you are under 18, please do not use our website or provide any personal information to us without the supervision of a parent or guardian. We encourage parents and guardians to monitor their children's online activities and teach them about online safety.

If we become aware that we have inadvertently collected personal information from a child under 13 without appropriate consent, we will take immediate steps to delete such information from our records. If you believe we may have collected information from or about a child under 13, please contact us immediately at [email protected].

11. International Data Transfers

Jet's Pizza is based in the United States, and the personal information we collect is primarily processed and stored in the United States. Our servers, service providers, and business partners may be located in various jurisdictions within the U.S.

If you are accessing our website or services from outside the United States, please be aware that your personal information will be transferred to, processed in, and stored in the United States. The data protection laws in the United States may differ from those in your home country and may not offer the same level of protection.

By using our website and providing your personal information, you consent to the transfer of your data to the United States and its processing under U.S. law as described in this Privacy Policy. We take appropriate safeguards to protect your information during any such transfers and will only transfer data in accordance with applicable laws.

12. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, and other online services. These third-party services have their own privacy policies and practices, which we do not control. We are not responsible for the privacy practices or content of any third-party websites or services. We encourage you to read the privacy policies of any third-party services you access through our website.

Common third-party services we may link to or integrate with include:

• Social media platforms (Facebook, Instagram, Twitter/X)
• Food delivery aggregators (DoorDash, Grubhub, Uber Eats)
• Payment processors (Stripe, PayPal, Square)
• Google services (Google Analytics, Google Maps, Google Pay)
• Review platforms (Yelp, Google Reviews)

13. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), effective January 1, 2023. This section supplements the information in Section 7 and applies specifically to California residents.

13.1 Categories of Personal Information Collected

In the past 12 months, we have collected the following categories of personal information as defined by the CCPA:

• Identifiers: Name, email address, IP address, account username
• Commercial Information: Order history, purchase records, and transaction data
• Internet or Other Electronic Network Activity: Browsing history on our website, search queries, and interaction data
• Geolocation Data: General location based on IP address or delivery address
• Professional or Employment-Related Information: Not typically collected
• Sensitive Personal Information: Payment card numbers (processed securely and not stored)

13.2 California Shine the Light Law

Under California Civil Code Section 1798.83 (the "Shine the Light" law), California residents may request information about how we disclose personal information to third parties for their direct marketing purposes. If you are a California resident and wish to submit such a request, please contact us at [email protected].

13.3 Do Not Sell or Share My Personal Information

California residents have the right to opt out of the "sale" or "sharing" of their personal information as defined under the CCPA/CPRA. To submit an opt-out request, please email us at [email protected] with the subject line "Do Not Sell or Share My Personal Information."

14. Nevada Privacy Rights

Nevada residents may have the right to opt out of the sale of certain personal information under Nevada Revised Statutes Chapter 603A. If you are a Nevada resident and would like to exercise this right, please contact us at [email protected].

15. Filing a Complaint

If you believe that we have not handled your personal information in accordance with applicable privacy laws or this Privacy Policy, we encourage you to contact us first so that we may attempt to resolve your concern directly.

15.1 Contacting Us Directly

Please reach out to our privacy team at:

• Email: [email protected]
• Subject Line: Privacy Complaint

We will acknowledge your complaint within 5 business days and work to resolve your concern within 30 days.

15.2 Filing a Complaint With Regulatory Authorities

If you are not satisfied with our response, you have the right to file a complaint with the appropriate regulatory authority:

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes to this policy, we will:

• Post the updated Privacy Policy on this page with a new "Last Updated" date
• Send you an email notification if the changes are significant and you have an account with us
• Display a prominent banner on our website notifying you of the update

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information. Your continued use of our website or services after any changes to this policy constitutes your acceptance of the updated terms.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. We are committed to addressing your concerns promptly and transparently.

When contacting us regarding a privacy matter, please provide your full name, email address associated with your account, a description of your request or concern, and your state of residence (if applicable) so we can respond most effectively.

This Privacy Policy was last updated on June 20, 2026, and is effective as of that date.